Overview

• Faster and more accurate diagnosis
• Reduced waiting times for medical attention
• Improved access to quality healthcare

Patient priorities

Accessible healthcare - Having timely access to care without excessive barriers (financial, geographic, or administrative); this is foundational as without access, no other priorities can be met

Affordable treatment - Being able to pay for necessary care without financial ruin; closely tied to accessibility

High-quality care - Receiving effective, evidence-based treatment from qualified providers; once care is accessible and affordable, its quality becomes paramount

Safety - Being protected from harm, errors, and complications during treatment; a fundamental requirement of any healthcare interaction

Clear communication - Understanding diagnoses, treatment options, and care plans in plain language; essential for informed participation

Compassionate treatment - Being treated with dignity, respect, and empathy; addresses emotional and psychological needs

Involvement in decisions - Having preferences considered and participating in shared decision-making about care

Coordination of care - Experiencing seamless handoffs between different providers and healthcare settings

Convenient services - Minimizing waiting times and administrative burden when seeking or receiving care

Privacy and confidentiality - Having personal health information protected; important but less immediately critical than other priorities